work split

1. 100 for 80 - 20 rule
2. work unit,time unit
3. measure 100 in work and time unit
4. measure 20 in work and time unit
5. implementation should belong in 20, meaningful entity at a time
6.

template query

1.A and B asks the server for similar information
2.A,B gives the template in which the information is sent
3.uses xml for this purpose